FAQ
Frequently Asked Questions
1. Shipping & Returns
Q: When will my order ship?
A: Great things take a little time. All orders require 3-4 days for processing before they are dispatched. Once processed, standard shipping takes 5-7 days. As soon as your Legacy Hoodie leaves our hands, you will receive an email with your tracking information so you can follow its journey to you.
Q: What is your return or exchange policy?
A: Because every garment we drop is a strictly limited release, all sales are final. We do not accept returns or exchanges. We ask that you review your sizing and order details carefully before securing your piece.
However, we stand firmly behind the quality of our legacy. If there is a genuine defect or concern with your order upon arrival, please reach out to us at info@gr8l8r.com with your order number, and we will take care of it.
2. Quality & Care:
Q: How does the Legacy Hoodie fit?
A: The Legacy Hoodie is intentionally designed with a premium, oversized streetwear fit. It features a relaxed drape and a comfortable drop-shoulder to give you that authentic, roomy aesthetic.
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For the intended oversized look: We recommend ordering your true size.
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For a more traditional, fitted look: We recommend sizing down one full size. Note: Because our releases are strictly limited and will not be restocked, we cannot guarantee size exchanges if your preferred size sells out. Please choose carefully.
Q: How should I wash and care for my hoodie?
A: To protect the premium heavyweight cotton and the satin-lined hood, we recommend washing your hoodie inside out on a cold, gentle cycle. Hang dry only. Do not iron directly over any custom hardware or prints. Treat it like an investment, and it will last.